About us
Honest water treatment for Treasure Valley homes
Soft Water Specialist is a local water treatment company. We test your water, tell you plainly what we find and fix it for the whole house. Licensed journeyman plumbers do every install, and we stay with you after.
- Installs by
- Licensed journeyman plumbers
- Warranty
- Limited lifetime
- Serving
- Treasure Valley, Idaho
Our story
Why our owner started Soft Water Specialist
Our owner grew up on a ranch where the family's water came from a well. His mother had health problems that were linked to arsenic in that well water.
Arsenic has no color, taste or smell. The only way to know it's there is to test for it, and on a private well, nobody tests unless the owner does.
He is also sensitive to the chlorine in city water. So he has lived with both kinds of water, the private well out in the country and the treated tap in town.
He started Soft Water Specialist to help families learn what is in their water and fix it for the whole home, with straight answers and no pressure.
What we stand for
Three ideas behind every job
Learn first, buy second
You should understand your water before you spend a dollar on it. We show you each result, what it means and which ones matter for your home.
Treat the whole home
Hard water and chlorine reach every faucet, shower and appliance. We size systems for the whole house, then add a drinking water tap in the kitchen where it makes sense.
No pressure, ever
You get a written quote at your water test and time to think it over. If your water doesn't need treatment, we'll tell you that too.
How we work
Every customer gets the same four steps, whether you're on city water or a well.
We test your water
On city water, we come to your home for a free water test that checks hardness, pH, TDS, nitrates and chlorine. On a well, we set up a certified lab test, and results take about a week.
We explain the results
We sit down with you and go through each number in plain language, next to the limit or range it's measured against. Then we give you a written quote for the fix we'd suggest.
Licensed plumbers install it
Licensed journeyman plumbers do every install. Each one includes a whole-home plumbing check, so you hear about any problem we spot while we're there.
We look after it for years
We help with salt when you want it, service your system once a year and retest your water, so you know it's still doing its job. Your system is backed by a limited lifetime warranty, which stays active with your yearly annual service.
The crew
Licensed journeyman plumbers on every install
A water softener or filter ties into your home's main water line. A sloppy connection can mean leaks or low pressure for years, so we treat every install as real plumbing work.
That's why licensed journeyman plumbers handle our installs. A typical install takes about 2 hours.
Every install also comes with a whole-home plumbing check. If our plumber sees something that needs attention, we'll show you and explain your options, with no obligation.
Our promises
These are the commitments every customer can hold us to.
Before you decide
- A free in-home water test on city water, or a certified lab test for wells
- Results explained in plain language
- A written quote at your water test
- No pressure and no deadline
On install day
- Installed by licensed journeyman plumbers
- A whole-home plumbing check with every install
- A limited lifetime warranty, kept active with annual service
For years after
- Salt refills when you want them
- Annual service
- Retesting your water
- Service for any brand of water softener
Our equipment
Systems proven across the Northwest
The systems we install have been trusted across the Northwest for over 30 years. The line covers the kinds of water we see here, from hard groundwater to chlorinated city water to wells with iron, sulfur or arsenic.
We match the technology to your test results. A house on hard, chlorinated city water needs something different from a ranch well with iron staining, and we'll explain why.
See how each system works on our solutions page.
What we install
- Hardness
- Whole-home water softeners
- Scale, without salt
- Salt-free scale control
- Chlorine taste and smell
- Whole-home filtration
- Drinking water
- Reverse osmosis at the kitchen tap
- Well problems
- Iron and sulfur filters, arsenic treatment, UV
Start with a free water test
We'll test city water at your home for free, or set up a certified lab test for your well. Then we explain what we find and give you a written quote. The decision is yours, with no pressure.